Terms of Service

About BoxerShop

This online store is operated by JFJA DIGITAL LLC, trading as BoxerShop, at boxershop-underwear.com.

Registered business address: 30 N Gould St, ste R, Sheridan, WY 82801, United States. Customer support: info@boxershop.co. This registered address is not a returns address; please contact our team for return instructions.

Products, prices and orders

Please review the selected product, size, colour, quantity, currency and total shown at checkout before completing your purchase. You are responsible for providing accurate contact and delivery information. If you notice an error in your order, contact us as soon as possible.

Product availability and prices are shown on the store. We aim to describe products accurately. If you receive an item that is faulty or does not match your order, contact us for assistance under our Returns and Refunds Policy and applicable consumer law.

Shipping

Shipping is free to Australia and New Zealand. Tracking information is sent within 1–2 business days after purchase. Estimated delivery is 8–16 business days from purchase, including processing time. See our Shipping Policy for details.

Returns and refunds

You may request a change-of-mind return within 14 calendar days of receiving your order, subject to the conditions in our Returns and Refunds Policy. We cover return shipping when a return is required. For faulty items, we offer a refund or replacement at no extra charge. Contact us before sending anything back; our team will confirm the instructions or whether a refund can be issued without a return.

Your consumer rights

Nothing in these terms or our store policies excludes, restricts or replaces rights or remedies available under applicable consumer law, including the Australian Consumer Law and the New Zealand Consumer Guarantees Act where applicable. The change-of-mind return period does not limit those rights.

Privacy

For information about personal data, see our Privacy Policy. You can contact info@boxershop.co with questions about your information.

Contact

For questions about these terms or your order, email info@boxershop.co or use our contact page.